• NekoKoneko@lemmy.world
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    1 month ago

    Relatedly, Hisense also forces updates and disables use of the TV if you do not accept the update (via a full screen non-cancelable prompt).

    I learned this the hard way after Hisense broke my TV via an update that I didn’t want and then refused to fix it even after 6 months of escalations and emails.

    • henfredemars@infosec.pub
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      1 month ago

      They’re not alone, either. I had to downgrade my Visio just to use the features that it shipped with. I’m sure this is illegal, but no one cares unless you’re rich.

      • NekoKoneko@lemmy.world
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        1 month ago

        I outright told them it’s illegal, since they are unilaterally altering the terms of any T&C agreements when we started using the TV and materially interfering with our ownership and use of the TV we purchased. They didn’t care. I then sent it to our state attorney general and nothing happened.

        • rainwall@piefed.social
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          1 month ago

          You can likely sue them in small claims court. Many states let you file for a couple hundred dollars and will give you 3x damages if you win.

          The most likely outcome is they settle when the court date approaches or dont show and you win hy default.

    • BarneyPiccolo@lemmy.today
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      1 month ago

      My mom has a Hisense TV (because my parents invariably buy the very cheapest they can. They’d get a B&W if they could), and it just started something new - on start up, it now shows a static page of color wash, then you choose a channel. It doesn’t start on the same channel you turned off last night. Must be a new update came through. She let it sit on the screensaver all day, because it never occurred to her to try to change the channel.

      Not a big deal, but weird, and NOBODY asked for this.

    • leoj@piefed.zip
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      1 month ago

      Was gonna say, LG does the same thing.

      So far my only TV that hasn’t forced things in an absurd way has been my Sony… Guess what Sony just did? (Sold their Bravia TV line to TCL…)

    • roofuskit@lemmy.world
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      1 month ago

      I know they’re different manufacturers, but TCL tried this shit and I just factory reset and never setup the Internet on it. I use an android TV box for the smarts.

      • NekoKoneko@lemmy.world
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        1 month ago

        Unfortunately the firmware was the issue, not just OS software. So factory-resetting didn’t help us. But yeah, that definitely radicalized me to the “never connect it to the internet” camp for future TVs.

        • grue@lemmy.world
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          1 month ago

          Buying the TV and then not connecting it still rewards the bad behavior.

          We have to boycott these fucks and lobby to get the behavior outlawed.

            • grue@lemmy.world
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              1 month ago

              [Citation needed]

              There is zero fucking evidence whatsoever that the alleged “savings” from the ad “subsidy” are getting passed to the consumer.

          • MasterBlaster@lemmy.world
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            1 month ago

            You’re implying there is an option other than not owning a TV. Please send us specifics so we can join you.

            • grue@lemmy.world
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              1 month ago

              You used to be able to still buy ‘dumb’ TVs from Sceptre up until a year or so ago, but even they’ve stopped selling them now. (I’m kicking myself for not buying one when I had the chance…)

              But the important part of my comment was this:

              and lobby to get the behavior outlawed.

              • MasterBlaster@lemmy.world
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                28 days ago

                It’s happening, but do you really believe a bunch of nonprofit low income “woke” “DEI” loving hippies are going to lobby more effectively than billion dollar corporations - er, sorry, PEOPLE - will lobby? These people literally bankroll candidates for office to the tune of hundreds of millions of dollars and have hundreds of lawyers to pick apart any resistance.

                Sure, lobby. Just understand we are just continuing the fight on principle, not because it will have any impact.

                We can’t give up, but we aren’t going to win, short of a literal uprising and even then it’s probably just going to remove the lipstick from this political pig, and the pretense of “for the people” will fall away.

          • NekoKoneko@lemmy.world
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            1 month ago

            I mean, that’s great in theory. But the amount of manufacturers of non-smart TVs is tiny, and if you are interested in the best panels and display technology, refresh rates for gaming, etc (even removing affordability), it’s very very hard to just boycott if you want to have a modern TV at all.

      • triptrapper@lemmy.world
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        1 month ago

        I got a TCL last year and it wouldn’t let me use the TV until I set up the internet. After 4 factory resets I figured out how to put it in store demo mode, and plugged in a separate streaming device that connects to the internet. Now I realize I could have connected the TV to the internet and then blocked it at the network level.

        • Peffse@lemmy.world
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          1 month ago

          If you are using a network level block, make sure it’s a black hole and not just a DNS filter. I tried a DNS filter with a Roku and found that they bypass it with hardcoded values, even when the DNS server was statically assigned and DHCP assigned.

          • HumbleBragger@piefed.social
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            1 month ago

            What you mean by black hole and filter? I blocked a bunch of tcl domains on my pihole and made my router drop everything in port 53 coming from every other device that wasn’t pihole. It seems to have worked for now… Is that a good solution?

            • Bytemeister@lemmy.world
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              1 month ago

              Pi-hole blocks the name resolution. TV wants to go to Hisense.com, asks your Pi-hole where that site is. Your Pi-hole sees that Hisense is on a block list, so it says back to your TV “sorry, no idea how to get to that site, it must be offline.”

              If the manufacturer wants to get around this, they program a public DNS in, like 8.8.8.8, or they hardcode the static IP for their website into the TV. Now when it wants to go to Hisense, it never has to ask your Pi-Hole where that site is, and it doesn’t get blocked. Heck, it probably won’t even show up on your Pi-hole’s logs.

              If you black hole the site, then any traffic going out there gets dropped, and the hard-coded addresses on the TV don’t matter for shit.

    • EndlessNightmare@reddthat.com
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      1 month ago

      I no longer get excited about new tech. For the most part, I feel like we peaked about 10 years ago. Medical advances are the outlier and represent real benefit, but consumer electronics are getting enshittified.

      • MasterBlaster@lemmy.world
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        1 month ago

        I actually commented on that somewhere. Cyberpunk is a good example of authors warning us of dystopian possibilities, not glorifying them.

      • xerxes@piefed.social
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        1 month ago

        Except a lot less fun. That one at least had cool lights, cool buildings, and flying cars. We got rotting infrastructure and Teslas.

      • a4ng3l@lemmy.world
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        1 month ago

        As a 80s kid I don’t recall being hyped. If anything all sci-fi books were warnings for us. Younger generations embraced the black mirror shit thought.

  • cambodia@lemmy.world
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    1 month ago

    How hard is it for companies to just make a good screen screen with the necessary ports any nothing else.

    We are all losing our minds.

    • GreenShimada@lemmy.world
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      1 month ago

      It’s textbook rent-seeking behavior. They discount the TV $201 to undercut someone else, and make up the difference selling the ads over the life of the TV.

      This is how SO many things work, it’s only surprising that it’s taken this long. If you watch YT on this fancy TV, you’re getting the same thing.

  • Atlas_@lemmy.world
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    1 month ago

    IF YOU BUY ANY TV, DO NOT CONNECT IT TO THE INTERNET.

    Televisions were never meant to be smart devices. There’s no reason your screen should have software of its own. That would be like your face having a mind of its own.

    Ummm, <eldrich horror rant text>

    • Greyghoster@aussie.zone
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      1 month ago

      The apps available on the TV may work when it’s new but quickly become nonfunctional because of a lack of updates. Best to use something else to stream, hopefully something more trustworthy.

    • ManosTheHandsOfFate@lemmy.world
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      1 month ago

      I haven’t experience this myself but I’ve read that some newer TV’s are forcing you to connect to the internet before you can do anything else.

    • Ajen@sh.itjust.works
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      1 month ago

      Cell modems are getting cheaper and cheaper, it’s only a matter of time before cheap smart TVs will flood the market with always-on telemetry and intrusive personalized ads.

        • Ajen@sh.itjust.works
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          1 month ago

          Until a few years later when all the used TVs have cell modems. The same thing is already happening in the used car market, it’s getting harder and harder to find a reliable vehicle that doesn’t have a cell modem and a long T&C that let’s them spy on you.

    • Canaconda@lemmy.ca
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      1 month ago

      There’s literally no reason to buy a smart TV so long as TV’s have multiple HDMI inputs.

      I use the 4k ONN box which can play files off the high seas… i mean USB.

      • XeroxCool@lemmy.world
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        1 month ago

        there’s literally no reason to buy a smart TV so long as TVs have multiple Hdmi inputs

        Stop tempting them. I’m already down to 2 HDMIs on most of the TVs I’ve touched in the last decade. Some 3, one with 4. That’s anything from a cheap 32"Roku to a high end LG LED 70". I expect to find a 1xHDMI soon enough.

  • GreenShimada@lemmy.world
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    1 month ago

    “Brand denies wrongdoing”

    Of course. “Use is consent to the user agreement.”

    They could get you to swear eternal fealty to Lord Xenu, Alien God of the Universe in the user agreement that you consent to by connecting the TV to the internet.

    • ilinamorato@lemmy.world
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      1 month ago

      No, this is different. They’re not saying “we’re allowed to,” they’re saying “we didn’t do it”:

      In no circumstance did the test affect the standard functionality of the device nor did it limit access to its main features. The users could and can continue to normally use all HDMI inputs, external devices, consoles, subscription streaming apps, or standard broadcasts without any type of interruption or obligation to watch advertisements.

      Which is totally believable. /s

  • Turgid Sturgeon@lemmy.world
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    1 month ago

    I had a 65" Hisense TV for just over a year, and a firmware update bricked it. It was stone dead, and Hisense wouldn’t even try to repair it. So I spent a little extra money and got a Samsung instead. And once it was set up, I turned off its wifi…just in case.

    Hisense can eat a bag o’ dicks.

    • ShankShill@sh.itjust.works
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      1 month ago

      My first 4K TV was a Samsung. The last update broke eARC making the Samsung home theater in a box thing I had much more inconvenient.

      My 2nd (free in a raffle) Samsung 4K TV connected to my WiFi without a password when a guest in the house casted a video to it despite on setup refusing to consent to any web things due to privacy concerns. Kinda interesting and concerning.

        • ShankShill@sh.itjust.works
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          23 days ago

          I blocked the TVs MAC address on my router after a factory reset.

          It completely ignored my privacy preferences just because someone pressed “cast” on their phone.

  • Crackhappy@lemmy.world
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    1 month ago

    I have never connected a TV to the Internet. I do have a smart TV but I just use it for my computer.

  • Phoenixz@lemmy.ca
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    1 month ago

    Okay, so strike Hisense products from the list of brand I’ll ever buy from

      • grue@lemmy.world
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        1 month ago

        This is why, for years, I’ve been trying to point out that “if you don’t like it, just don’t buy it” isn’t good enough. Boycotts aren’t enough; we have to force the law to change to prohibit the abusive corporate behavior.