

HP was great in the 90’s. They made quality stuff back then. My HP4MV’s were like a tank. They built a great name for themselves legitimately. That all changed in 2000 when that dingbat took over as CEO. Everything they made became ultra cheap. When I’m out shopping, I’ve been known to approach random strangers that I observe looking to buy a printer just to tell them how bad HP is.
I personally stopped using them in 2002 after a brand new HP-5610 multifunction doc center cockblocked itself from windows 98 because I plugged in the usb data cable that connects the computer and printer without installing their bloaty software FIRST. It was a long night reinstalling the OS I had just reinstalled the week prior. Their helpdesk was so infuriatingly dumb and unhelpful I made it a goal to steer anyone away from them that I can.
The Brother laserjet I purchased as a replacement in 2007-ish is still going strong as well. I’ve never even serviced it (other than replacing toner and paper). Admittedly, it’s getting tired after 18 years.
You do not need to support a company that treats its customers as badly as HP does, and never support anyone or anything that thinks you deserve to stand there like an idiot for 15 minutes before they can do their job for you. That, kids, is called neglectful and disrespectful.
I happen to be working in a major grocery store right now that draws from UNFI for 75% of our product. Our shelves are far from bare, but our deliveries have been affected. Certainly, stock quantities are only going down. I did not receive any stock Monday. I was told they took our order from a prior Wednesday and resubmitted it for delivery this Wednesday, but it did not arrive. An order is in place for tomorrow, but again, we didn’t shoot it so they must be using sales estimates or another prior order. I hope it shows up, but its not likely I’ll be getting it (a truck is scheduled but with no eta).
We have other suppliers and are drawing additional items from them where we can, but they cannot quell the full demand in either quantity or diversity.
I’m surprised they had no backup system in place. That was incredibly unwise and irresponsible considering it is food chain related. Funny how banks are too big to fail, but not food suppliers.