Only about one-third of surveyed retailers plan to invest in self-checkout technology this year, significantly fewer than in 2025, according to an annual retail industry report. While...
I don’t think this means they are actually pulling out.
Its unclear to me if the 36% is bc they already have the tech so they don’t plan to invest further and new adoption don’t happen bc everyone who “needs” it already has it or if the ones who have it are planning to get rid of it.
To me it just sounds like the people at the top didn’t foresee the problems that actually arise in a real world setting and their overconfidence gets adjusted to a more reasonable outlook but the self checkout will not go anywhere, 36% is still a pretty big number, self checkout might just not be feasible for a lot of places in the first place.
I see it being implemented in more places not less, they are just finetuning it now.
I’m sure they were shown a staged demo of how the camera and “AI” catches people putting items in the bag without scanning and that convinced them the tech was good enough.
But, the scan camera check only catches people who aren’t trying to fool it. There are easy ways around it.
I don’t think this means they are actually pulling out.
Its unclear to me if the 36% is bc they already have the tech so they don’t plan to invest further and new adoption don’t happen bc everyone who “needs” it already has it or if the ones who have it are planning to get rid of it.
To me it just sounds like the people at the top didn’t foresee the problems that actually arise in a real world setting and their overconfidence gets adjusted to a more reasonable outlook but the self checkout will not go anywhere, 36% is still a pretty big number, self checkout might just not be feasible for a lot of places in the first place.
I see it being implemented in more places not less, they are just finetuning it now.
I’m sure they were shown a staged demo of how the camera and “AI” catches people putting items in the bag without scanning and that convinced them the tech was good enough.
But, the scan camera check only catches people who aren’t trying to fool it. There are easy ways around it.