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sanitation@lemmy.radio to Technology@lemmy.worldEnglish · 3 days ago

The AI boom hasn’t stopped U.S. companies from hiring cheap offshore labor, and overseas call center employment is still skyrocketing

fortune.com

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The AI boom hasn’t stopped U.S. companies from hiring cheap offshore labor, and overseas call center employment is still skyrocketing

fortune.com

sanitation@lemmy.radio to Technology@lemmy.worldEnglish · 3 days ago
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The AI boom hasn’t stopped U.S. companies from hiring cheap offshore labor, and overseas call center employment is still skyrocketing | Fortune
fortune.com
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“The technology that was supposed to shrink the industry is fueling its expansion,” said Apollo chief economist Torsten Slok.
  • VAK@lemmy.world
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    2 days ago

    Indians are losing call centres to Filipinos. Much nicer accents.

    • themaninblack@lemmy.world
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      2 days ago

      Much nicer people TBH

      • VAK@lemmy.world
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        1 day ago

        Yeah, felt typically more professional to me too

    • Lemminary@lemmy.world
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      2 days ago

      And Mexicans.

      Source: am Mexican.

      • VAK@lemmy.world
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        1 day ago

        For Spanish, or English too?

        • Lemminary@lemmy.world
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          1 day ago

          I only meant English, I don’t know about Spanish.

          • VAK@lemmy.world
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            19 hours ago

            Ooh interesting…

    • TrackinDaKraken@lemmy.world
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      2 days ago

      AKA, understandable. Some Indian accents are so thick I can barely tell they’re speaking English.

    • PalmTreeIsBestTree@lemmy.world
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      2 days ago

      Also probably cheaper too.

      • yermaw@sh.itjust.works
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        2 days ago

        Not sure why you were at 0. Cost is literally all that matters.

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