The complaint says DoorDash drivers began waiting to batch multiple orders together after gaining virtual visibility into kitchen systems, allowing them to see when pizzas would come out of the oven.
Instead of immediately leaving with a completed order, the suit claims drivers waited “up to fifteen (15) minutes” for additional deliveries, increasing the time between when a pizza is removed from the oven rack and when it leaves the building to be delivered. That delay slowed deliveries, disappointed customers, and caused a sharp drop in sales, the suit says.
The lawsuit also alleges Dashers could see tip amounts and whether orders were cash payments, making some drivers less likely to accept certain deliveries.
Reading the comments here, y’all don’t have insulated bags given by the delivery company over there in the US?!
The actual companies that do delivery, yes. (Dominos drivers, etc) The contracted out ones dont give a single fuck (UberEats, doordash, etc)
Sure, but you can’t trap the heat forever. Eventually, it’s gonna get cold, and even if it doesn’t, people are gonna get annoyed when their orders slow way down.