We tend to overestimate people’s skill in tech. The average user uses what came installed, doesn’t like installing and experimenting apps, uses a browser while logged in to google, taps yes on everything, will install apps when sites ask for it, without even noticing, and will register in every site or app that asks for it, and even give their real email, name, etc
And there are probably many users that do all of this due to being afraid that things might just start breaking, or that more actions they don’t understand will be required to keep the system rolling, if they stray from this path for even a little.
Yeah, there is a very large part of society that tends to default to “if I change anything, I’ll probably break it. It works now, so I won’t change anything.” It likely has a lot of overlap with the “you touched my computer eight months ago, and it stopped working yesterday. Whatever you changed must have broken it” population; anyone who has become the de facto family tech support will know exactly who I am talking about.
We tend to overestimate people’s skill in tech. The average user uses what came installed, doesn’t like installing and experimenting apps, uses a browser while logged in to google, taps yes on everything, will install apps when sites ask for it, without even noticing, and will register in every site or app that asks for it, and even give their real email, name, etc
And there are probably many users that do all of this due to being afraid that things might just start breaking, or that more actions they don’t understand will be required to keep the system rolling, if they stray from this path for even a little.
Yeah, there is a very large part of society that tends to default to “if I change anything, I’ll probably break it. It works now, so I won’t change anything.” It likely has a lot of overlap with the “you touched my computer eight months ago, and it stopped working yesterday. Whatever you changed must have broken it” population; anyone who has become the de facto family tech support will know exactly who I am talking about.