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That’s a hell of a lot better than .com had back in the day: hundreds of millions of “hits” on their websites, with no proof if there was even a human connected to the request.
I think there’s a whole lot of variability of user experience out there still, and that’s some of what is getting shaken out of the systems - new models are better for some, worse for others. Overall, I think they are still improving, quite dramatically for software creation in the past 12 months, but as they grow in their specialty skills, some of the users who were getting better results for other things do get hurt in the process.
If there ever is such a thing as GenAI, I suspect it will follow the medical model of your General Practitioner referring you to specialists as warranted.