The head of Canada’s largest airline is stepping down after his video tribute to pilots killed in a fatal collision became a public relations nightmare for Air Canada, prompting a wave of mockery and indignation at him from both the public and politicians for not speaking French.
Air Canada’s CEO, Michael Rousseau, will retire by the end of the third quarter of 2026, the company said on Monday. He will continue to lead the company and serve on the board of directors until that time, the carrier said.
Last week, an Air Canada Jazz flight landed at LaGuardia airport in New York and then collided with a fire truck on the runway, killing its two pilots, Antoine Forest and Mackenzie Gunther. The pair were praised by aviation experts for taking actions that saved passengers’ lives.
In response to the tragedy, the company posted a four-minute condolence video in which Rousseau spoke only two French words – bonjour and merci.
Canada’s largest airline is headquartered in Montreal, Quebec, where French is both widely spoken and the official language. Forest, the 30-year-old pilot, was francophone, as were a number of passengers onboard the flight.



Can you believe he managed to stay in his position for five more years after the first public incident without proper language skills?!
Since I’m in my 40s, I can absolutely believe it. Failing upward is a core tenet of capitalism in its current form.