misk@sopuli.xyz to Technology@lemmy.worldEnglish · 10 months agoBrother denies using firmware updates to brick printers with third-party inkarstechnica.comexternal-linkmessage-square32linkfedilinkarrow-up1240arrow-down11
arrow-up1239arrow-down1external-linkBrother denies using firmware updates to brick printers with third-party inkarstechnica.commisk@sopuli.xyz to Technology@lemmy.worldEnglish · 10 months agomessage-square32linkfedilink
minus-squareLastYearsIrritant@sopuli.xyzlinkfedilinkEnglisharrow-up3·10 months agoCustomer service reps have almost the same information that a customer would have. The only difference is they have a few more tools available to them. Asking policy questions or anything at this level would likely get no useful info.
Customer service reps have almost the same information that a customer would have. The only difference is they have a few more tools available to them.
Asking policy questions or anything at this level would likely get no useful info.