As much as I hear you that this happens with other retailers. It doesn’t happen with Amazon from my experience, and those I’ve known personally. They take what you send back back and refund you, they sometimes say just keep it and we’ll send another to you, do with the old one as you will, they go to bat for you with Manufactures who are trying to weasel out of warranty responsibilities. So I can fully get on with not buying from Amazon for a ton of human reasons, Bezos, employee treatment and such, but when it comes to customer support they are top notch.