• Donut@leminal.space
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    1 year ago

    “The problem is that for Russian developers, communication with the community, including the international one, and technical support are implemented through Discord,”

    Well that’s their problem, isn’t it? It’s also a problem over here. Technical support regarding simple questions is fine, but any in-depth troubleshooting should honestly be done outside of Discord.

    • Lime Buzz (fae/she)@beehaw.org
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      1 year ago

      Yeah, we truly despise that if help is wanted/neeed or changes have to be done for some things it must be done on discord? Why? I don’t want to join a ‘community’ just to ask for something, I’d rather just open an issue.

      So we refuse to join, and just open an issue and hope it’s noticed.

      • JohnEdwa@sopuli.xyz
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        1 year ago

        Ha, when that is even possible. I’ve seen github pages where the issue tracker is disabled and the readme says to give bug reports on discord.

        Discord was supposed to replace and combine IRC and TeamSpeak, instead people are misusing it a “replacement” for issue trackers, forums, wikis, and even distributing their files from there, and it’s infuriating. And eventually the enshittification will cause Discord to fail, and suddenly over a decade worth of discourse and projects will just be irreversibly lost as nothing said there is indexed by any search engine.

      • Lime Buzz (fae/she)@beehaw.org
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        1 year ago

        Especially because you can allow guests on Matrix.

        But seriously, no, they shouldn’t, they should stop thinking tech reports, issues and distribution should be on a platform not made for them. A lot of people don’t want to join a ‘community’ just to submit an issue, we already have issue trackers etc: Github, gitlab, forgejo to name but a few.

        Discord and Matrix are not places to do tech development and interact with those that use your products, code and projects ioo.

      • Gamma@beehaw.org
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        1 year ago

        Lots of small devs have their own server where they post updates as they work. They’re usually pretty small but it’s a nice way to keep in contact with the community

        • DarkThoughts@fedia.io
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          1 year ago

          I absolutely fucking hate this to be honest, because it’s the same outside of Russia. Just stop shoving me this garbage, broken chat bloatware into my face as the only way to contact developers / projects.