Taiwan Semiconductor Manufacturing Company (TSMC), one of the world’s largest advanced computer chip manufacturers, continues finding its efforts to get its Arizona facility up and running to be more difficult than it anticipated. The chip maker’s 5nm wafer fab was supposed to go online in 2024 but has faced numerous setbacks and now isn’t expected to begin production until 2025. The trouble the semiconductor has been facing boils down to a key difference between Taiwan and the U.S.: workplace culture. A New York Times report highlights the continuing struggle.

One big problem is that TSMC has been trying to do things the Taiwanese way, even in the U.S. In Taiwan, TSMC is known for extremely rigorous working conditions, including 12-hour work days that extend into the weekends and calling employees into work in the middle of the night for emergencies. TSMC managers in Taiwan are also known to use harsh treatment and threaten workers with being fired for relatively minor failures.

TSMC quickly learned that such practices won’t work in the U.S. Recent reports indicated that the company’s labor force in Arizona is leaving the new plant over these perceived abuses, and TSMC is struggling to fill those vacancies. TSMC is already heavily dependent on employees brought over from Taiwan, with almost half of its current 2,200 employees in Phoenix coming over as Taiwanese transplants.

  • Kushan@lemmy.world
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    10 months ago

    This makes me laugh because I work for a UK company that was bought out by an American company, who’s trying to treat the UK staff how they would treat US staff - and it’s not going well.

    Our American colleagues cannot fathom how much time we take off for holidays, especially around Christmas. They also got a shock when doing some recent “restructuring” they couldn’t just fire a bunch of UK folks.

    • caboose2006@lemmy.ca
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      10 months ago

      In china I had a UK roommate. He was on the phone with his mom mid week when she should have been at work. I asked if she was sick and he was like “No. She took some vacation days to tidy the house.” My jaw hit the floor. My vacation days in the US were so precious and so few that I’d never fathom using any to do chores. Unreal that you can have so much vacation you’d elect to spend it doing chores.

    • MaggiWuerze@feddit.org
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      10 months ago

      Sounds like the time Walmart tried to get a foothold in germany. Their american way of treating workers, but especially their way of treating customers (greeters at the door) crashed and burned hard here.

  • 100_kg_90_de_belin@feddit.it
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    10 months ago

    In Taiwan, TSMC is known for extremely rigorous working conditions, including 12-hour work days that extend into the weekends and calling employees into work in the middle of the night for emergencies. TSMC managers in Taiwan are also known to use harsh treatment and threaten workers with being fired for relatively minor failures.

    I’ll say this again: we need to seize the means of production.

  • jeffw@lemmy.world
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    10 months ago

    Really? Nobody at TSMC thought to google “biggest mistake companies make when opening US plants”? Because this has all happened before

  • NeoNachtwaechter@lemmy.world
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    10 months ago

    extremely rigorous working conditions, including 12-hour work days that extend into the weekends and calling employees into work in the middle of the night for emergencies. TSMC managers in Taiwan are also known to use harsh treatment and threaten workers with being fired for relatively minor failures.

    Funny. The same issues that Tesla is experiencing in Germany.

    • RubberDuck@lemmy.world
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      10 months ago

      Yeah… I personally was surprised there are developed nations with a more toxic corpo culture than the US. But apparently the Asian powerhouses are all built on corporate servitude.

      • leisesprecher@feddit.org
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        10 months ago

        For a lot of Asian countries the “asian dream” is still somewhat realistic.

        Just look at China or Korea. Many of the older folks there grew up in abject poverty, but the countries managed to develop themselves through hard labor into modern, wealthy nations. The promise of “my kids will have it better” was actually true for them. And that promise still drives a lot of the work culture. In China the first cracks already appear, since for the first time in 50 years or so, the current youth has no way up anymore.

  • Yambu@lemmy.dbzer0.com
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    10 months ago

    Not a surprise given that worker rights are practically non-existant in the East.

    Still wild that TSMC thought they could pull that on western workers. I hope they realize it’s not gonna happen and rethink their processes.

      • Matumb0@lemmy.world
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        10 months ago

        That stuff even happens with UK companies taking over German companies. They think they can just fire the members of the working council, very bad mistake! Remember, if you go to another country, you have to adjust to their law.

  • Entropywins@lemmy.world
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    10 months ago

    I work in a fab and it’s pretty industry standard to run 12 hr shifts for operators (3 on 4 off then 4 on 3 off) and if your in engineering or IT be ready to be on call cause they don’t want a 20-100 million+ machine down any longer then absolutely necessary.

      • hardcoreufo@lemmy.world
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        10 months ago

        Honestly once you get used to 12 hour shifts you come to prefer them. You have half the year off before you factor in vacation and sick leave. There is built in overtime every day. The time doesn’t feel much longer than an 8 hour day.

        12 hour night shift was rough. The work hours weren’t bad but it was too hard to get on regular hours on my days off.

        • Jojo, Lady of the West@lemmy.blahaj.zone
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          10 months ago

          My friend, I can’t even manage an eight hour day without extreme burnout. I know I’m not necessarily in the majority there, but hearing you say 12 could ever possibly be comfortable just sounds like nonsense to me

  • aaaaace@lemmy.blahaj.zone
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    10 months ago

    3 new chip fabs open recently around phx, which is in low-altitude desert, has had water supply issues for so long there’s a canal running from the Colo river through it all the way to Tucson.

    Which is fed by a reservoir so low they find old mobster kills in barrels and might have to stop making power.

    Why so stupid and short-sighted?

    Ah, “faith-based”.

    And a Republican governor made the deals. Who also allowed water to be used to grow alfalfa that’s sent to Saudi to feed their horses.

    $$$ + no sense

    • jf0314@lemmy.world
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      10 months ago

      76% of AZ water use is for agriculture, but that’s besides the point. I’ve read that most of the water used in a fab gets recycled, so once up and running, water usage isn’t as much if an issue as you’d think.

  • Björn Tantau@swg-empire.de
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    10 months ago

    I’m reminded of the time Walmart tried to enter Germany with their work culture. But in their case it wasn’t just that the Germans didn’t like it. It was illegal. And the German customers were weirded out by Walmart employees smiling and being so cheerful all the time.